Contact information

We're here to help.

If you have questions about your order, shipping, returns, products, or anything else, our support team would be happy to assist you.

Customer Support

Email: support@theluxebags.com

For the fastest service, please include your order number (if applicable) and a detailed description of your inquiry.

Response Time

We aim to respond to all customer inquiries within 24-48 business hours.

Please note that response times may be slightly longer during weekends, holidays, and periods of high demand.

Common Questions

Before reaching out, you may find the answer you're looking for in our:

  • Shipping Policy

  • Refund Policy

  • Privacy Policy

  • Terms of Service

We're Here to Help

At Luxe, we are committed to providing exceptional customer service and ensuring that every customer has a seamless shopping experience.

Email: support@theluxebags.com