Shipping Policy

Thank you for shopping with Luxe. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1-3 business days after payment has been received and verified.

Orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high order volume, processing times may be slightly delayed. We appreciate your patience and understanding.

Shipping Times

We proudly ship worldwide.

Estimated delivery times are as follows:

United States

  • Standard Shipping: 7-14 business days

International Orders

  • Standard International Shipping: 7-15 business days

Please note that delivery estimates are not guaranteed and may vary due to customs processing, carrier delays, weather conditions, or other circumstances outside our control.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Tracking updates may take 24-72 hours to appear after a shipping label has been created.

Shipping Costs

Shipping rates are calculated at checkout based on your location and selected shipping method.

From time to time, The Luxe Bags may offer free shipping promotions. Any applicable free shipping offers will be displayed on our website.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country.

These fees are the responsibility of the customer and are not included in the purchase price or shipping costs.

We recommend contacting your local customs office for additional information regarding potential charges.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has not yet shipped, please contact us immediately at support@theluxebags.com.

If an order is returned due to an incorrect or undeliverable address, additional shipping charges may apply before the package can be reshipped.

Lost, Delayed, or Stolen Packages

Once an order has been transferred to the shipping carrier, delivery is under the carrier's control.

While we will gladly assist in locating a package, The Luxe Bags is not responsible for delays caused by shipping carriers, customs agencies, weather conditions, or other events outside our control.

If you believe your package has been lost, please contact us and we will work with the carrier to investigate the shipment.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery and include:

  • Your order number

  • Photos of the damaged item

  • Photos of the shipping packaging

We will review the issue and work to provide an appropriate resolution.

Order Changes & Cancellations

Orders may be modified or canceled only before they have been processed and shipped.

Once an order has shipped, it can no longer be canceled. Please refer to our Refund Policy for return eligibility requirements.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: support@theluxebags.com